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Primary research 

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To understand the situation better field survey was taken on the premise of Geeta mandir bus terminal in Paldi, Ahmedabad, image above shows the results of the survey.

Uttam washroom services :
System and strategy design

Duration: 6 week

Guide : Dr. Tridha Gajjar

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Urban road transport network plays crucial role in the regional development and portray a significant force in shaping the spatial structure of the city itself. Developed and efficient transport network in the urban areas is just like blood flowing through veins in the human body.

India has a network of over 6,215,797 kilometres (3,862,317 mi) of roads as of 31 March 2020. This is the second-largest road network in the world.

  • As of November 2021, 18 expressways with a combined length of 2,049.1 km (1,265.7 mi) are operational in India.

  • According to the Ministry of Roads, Transport and Highways (MoRTH), there are 599 National Highways in India. and 19,761 State highways in India

  • India had 566 toll plazas, as on March 2020, where toll was collected.

  • There are 6,163 petrol stations on highways

Among 566 toll plaza NHAI has provided washroom services to 192 toll plazas , 374 plaza still left.
Every petrol pump has single occupancy washroom service.

Few no. of private establishment on highways are present.


Secondary research 

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Under Swachh Bharat campaign, the NHAI was supposed to provide separate toilets for ladies and gents across the county till March 2019. However in Punjab, some toll plazas not only lack separate toilets for the public but the one constructed are in dilapidated condition and out of use.
source: TOI / Bharat Khanna / TNN / Dec 6, 2019, 17:27 IST

Addressing an event to launch the first ever live app for expert consultation on about 66 sectors called "Consult", the minister said somebody sent him an SMS mentioning that the person did not get a single good toilet on an NH. "It’s indeed a problem. But only when we are open to people’s observations and suggestions, we will be able to find a solution. This is also a form of consultation," Gadkari said.
source: TOI / Dipak K Dash / TNN / Updated: Oct 26, 2021, 08:41 IST

Under the government’s Swachh Bharat Mission, NHAI is providing separate ladies and gents toilets on both upside and down side of each of its 372 toll plazas.
The National Highways Authority of India has provided toilet facilities at 192 toll plazas across the country, while the remaining 180 toll plazas will be covered by the end of March, 2019, stated a release issued by the NHAI.

Problem Statement 

>    On road network this big and vast there are lack of washroom services ,passengers can use at time of need due to various reasons like, unavailability of services on road routes to unhygienic conditions of the services that are there, 

>     the distance between the two stops are too long to wait and passengers has to control the pressure which also have some medical side effects

Lavato washrooms

They describe themselves as "an initiative to build high quality public lavatory service, predominantly on Indian highways and within cities". As far as I can make out, the only location they have right now is on the western side of NH 44, about 5 km towards Bangalore from Krishnagiri toll plaza. They are easy to locate, since they share space with Mangalam Restaurant who does sufficient on-highway advertising.

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The place has ample parking. It is disabled friendly to an extend. It is spotlessly clean. The lavatory has several nice touches like individual wash basins and soap dispensers, functional bidet shower, a plug point to charge mobile phone and clothes hangar. The whole place is air-conditioned. and also chairs for those waiting.
Access is via a turnstile which unlocks after you scan a barcode on the ticket you purchase.  The ticket counter is immediately to your left as you enter


1. Cost. Ticket price is Rs. 10 for urinal and Rs. 20 for lavatory. It is very improbable that the average Indian male would pay that much when the entire roadside is his for free. Even for women, various restaurants along the route has free toilets.

2. Footfalls. User footfalls is on average 2 user per hour to 1 user per hour and it is a busy national highway i.e. NH44


>    To create a system of washroom services on road routes for passengers regardless of the gender.
>    To form strategies for washroom services to be maintained on road routes and on transports which have washroom integrated.
>    To contribute to" SWACHH BHARAT ABHIYAN" by creating these stops and making passengers to use these by creating awareness.

Tentative system

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